nonprofit volunteer management



News Release


Just Released: 2018 Nonprofit
Volunteer Management Progress Report

Global State-of-the-Industry Volunteer Management Trends for Nonprofits, Charities, Government Agencies & Membership Associations


Knoxville, TN, February 12, 2018: VolunteerPro has released the 2018 Volunteer Management Progress Report, which provides a rare glimpse into the world of professionals who lead volunteers in a variety of settings. More than 1,200 leaders of volunteers across 12 different countries participated in the survey, which includes industry research on work, salary, and satisfaction.

Of the report’s findings, VolunteerPro founder Tobi Johnsons said, “So much is still unknown about volunteer management trends, let alone the field of volunteer management. We’re thrilled to help build knowledge about one of the most valuable assets nonprofits have, their volunteer-based workforce.”

For more information, go to:

Global Data Now Available on Nonprofit Volunteer Management Best Practices & Trends

The research is important to both the nonprofit industry and public sector, as it contains rarely studied information on the challenges, successes, and intentions of volunteer managers in a broad range of industries and cause types. In tis third year, the report compares data and established important trends and benchmarks within the field.

Specifically, the Volunteer Management Progress Report unveils:

  • Top challenges for leaders of volunteer management professionals
  • Levels of support volunteer leaders receive from coworkers
  • The amount of diversity in volunteer programs
  • Data on short-term, long-term, and project-based volunteer retention
  • Trends on job salaries, cross tabbed by agency characteristics
  • Numbers of volunteers placed and managed

According to one respondent, “Volunteer management is a very difficult profession to explain…The role requires us to be experts within our organisation, plugged into every department. We are HR managers, recruitment consultants, administrators and departmental managers rolled into one. Generally under resourced and under valued…”


About VolunteerPro: VolunteerPro is the leading provider of online volunteer management training, coaching, and community. The organization was founded by Tobi Johnson, MA, CVA, an expert and master trainer in volunteer engagement and president of Tobi Johnson & Associates. Tobi write Chapter 1 of Volunteer Engagement 2.0: Ideas and Insights for Transforming Volunteer Programs in a Changing World, published by Jossey-Bass in 2015.


Contact: Tobi Johnson
President & Founder
Phone: +1-206-799-9038