volunteer management certificate course

Tools of the Trade

Resources We Use and Recommend

From the ability to custom-tailor messages for diverse audience segments, to taking your training online, to fully automating tasks in order to save tons of time…these are the essential tools we use at VolunteerPro to make your customer experience truly excellent.

We’re proud affiliates for these products, meaning that if you click a link and make a purchase, we may earn a commission at no extra cost to you. You can rest assured, though, that we find these products genuinely helpful and useful in our own work, and recommend them because we believe they will benefit you as well.   

ConvertKit (Email & Customer Relationship Management)

How We Use It: ConvertKit has been indispensable in our daily work here at VolunteerPro. We use this tool to automate subscriptions to our content, offer the freebie downloads that we know our audience loves, and most importantly segment and customize our messaging to different audiences. 

Want to build an onboarding email sequence for new volunteers? Need to send unique, high-value content to board members, event volunteers, or internal staff? Ready to upgrade from spreadsheets and manual record keeping? ConvertKit can definitely help with that!  

Click HERE to learn more about what ConvertKit can do for your organization.

Kajabi (Online Training Platform)

How We Use It: Kajabi is our platform of choice for all our online coaching, training, and curriculum. We love the quality and customization it offers while still being very user-friendly and simple to use. In addition to more traditional learning modules, we can also include video tutorials, quizzes, and downloadable content to deepen the learning and keep students engaged. 

Even better, Kajabi automatically tracks student progress and delivers a certificate of completion every time a student crosses the finish line! 

To learn more about Kajabi and how you might use it to implement volunteer or staff training, click HERE. 

Circle (Online Community & Resource Library)

How We Use It: Circle is our hub for all things VolPro Membership. With organized tag-able discussions, private messaging, downloadable content and resources, live events, and video replays (and lots more), Circle delivers exactly what we need for our audience and allows for brand customization and personalization so our members feel right at home.

On social media, you’re “renting” space for the community you’re working so hard to build. In Circle, you are in control. And, it’s super easy and intuitive for both you and your members to use.  

Click HERE to learn more about Circle’s features and how you might use it to build your own community.  

Nonprofit Leadership Lab (Resources for Board Members & Executives)

How We Use It: We have found the resources within the Nonprofit Leadership Lab to be incredibly helpful for nonprofit executives and board members, and we’re happy to share them with our audience to help increase the knowledge and skill base for this unique subset of dedicated volunteer talent. 

Board members often face very specific challenges as they work behind the scenes to expand the reach and impact of their organization. The NLL offers incredibly helpful training and tools designed to equip these team members with the tools to raise more money, build an effective and engaged board, and grow a dedicated base of support.  

To learn more about the Nonprofit Leadership Lab’s resources, click HERE.