volunteer recognition

[Masterclass] Nonprofit Leadership Fundamentals: Coaching Volunteers on the Fly to Resolve Conflict & Spark Growth

Tuesday, March 12, 2019, 3:00-4:00pm EST/12:00-1:00pm PST (60 minutes)

Want to learn how to resolve conflict with volunteers in the moment with focused, productive conversations?

If you’re looking to up your emotional intelligence when dealing with difficult volunteers, then this webinar is for you!

Learn how to balance both confirming and corrective feedback and inspire growth right in the moment without losing your cool.

Can’t make the webinar? You can still sign up and view it up to 14 days after the live event.

Register Now!

“Management by walking around” – or MWA – is a powerful supervisory tool for leaders, but what the heck do you actually say and do while you are on your walk? And, what do you do if you encounter a problem situation with a volunteer or if you’re dealing with difficult volunteers in general?

Busy supervisors, including you that lead volunteers, often don’t have the time to devote to a sit-down meeting. So, having a few scripts ready can help you step up to the plate and address issues immediately without making things worse.

In this masterclass, you’ll learn practical tactics for common supervisory situations that crop up with volunteers. You’ll learn how to balance both confirming and corrective feedback and inspire growth right in the moment without losing your cool.

Every leader needs to level up their emotional intelligence from time to time. This class will help you take it to the next level!

You Will Learn …

  • How to quickly diffuse an emotional, conflict ridden conversation
  • How to give difficult feedback without deflating a volunteer’s motivation
  • How to deal with passive-aggressive people and get to the core issue
  • How to keep centered and calm during an emotionally charged exchange

+ Get These BONUS Materials

  • Leadership Self Reflection Worksheet
  • Volunteer Coaching Tips & Scripts
  • PDF of the Slides

  • Video Recording (available for 14 days after live event)

Webinar Registration:
FREE for VolunteerPro members | Join VolunteerPro

$59 for non-members | CLICK HERE to Register

Register Now!

The Webinar Starts In …


Presented by: Tobi Johnson, MA, CVA

Tobi Johnson is president and founder of VolunteerPro | Tobi Johnson & Associates and is an international speaker and expert in the field of volunteerism. With over 30 years direct experience, Tobi focuses exclusively on training and consulting with nonprofits to strengthen their volunteer strategy.